What We Collect and Why
When you open an account, we collect the information you provide: name, email, phone number, and the payment method you use — whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically when you access the lobby, including your IP address,
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browser type, and pages visited. This data is used to verify your identity, process deposits and withdrawals, detect fraud, and keep your account secure. We do not sell your personal data to third parties. We may share it with payment processors — including the mobile wallet
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networks you use — and with service providers who help us operate the platform, all under strict data-handling agreements. Retention periods vary by data type: transaction records are kept as long as required for financial compliance, while session logs are cleared on a rolling basis. You
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have the right to request access to your data, ask for corrections, or request deletion where permitted under applicable law. Availability of these rights depends on your local law and eligible region. To make a request, contact our support team directly through the channels listed on
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this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.